Terms & Conditions

Acceptance of Terms

By using PuppyShop. at (“Site”), you are accepting the practices described in these terms. If you don’t feel that way please don’t utilize our services.

Eligibility

You represent, warrant and covenant that you are at least 18 years old and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in this agreement and to abide by and comply with the terms and conditions.

Account Registration

  • Be honest and true to yourself when registering.
  • Protct your account, You are responsible for everything done under your account.

Services Overview

We at Puppy shop support and train our families until they feel comfortable with their pet. in.

Purchases, Pricing & Availability

  • Product descriptions, prices and availability are accurate as of the date-time indicated and are subject to change.
  • We may restrict access to certain geographic areas or limit the quantities of any products or services provided; any such restrictions or limitations will be indicated on the website.

Order Cancellation & Refund Policy

Cancellations: Accepted within 24 hours of ordering, as long as delivery hasn’t been scheduled. Refunds took between 6–7 days including the weekends.

Returns/Exchanges:

Pet accessory or supplies (if provided): Within 3 days after receiving, It should be unused, undamaged, in its original packaging with evidence.

Things like *Wrong items *Damaged items should be reported to us within 24 hours with images / videos.

Shipment & Delivery

We work as a team with reliable delivery companies to deliver products on time and safely.

You can expect to receive 5-7 working days delivery; urgent orders or orders for pre-booked books can be discussed separately.

User Conduct

You agree to:

  • Provide accurate personal information.
  • Not infringe the law or use the site in any unlawful way (example, hacking or spamming).
  • Respect copyrighted materials, do not copy or distribute without permission.

Intellectual Property

All content on the site (text, graphics, images, etc.) is owned by PuppyShop. in. You may not create derivative works which use any content in, or incorporate any content into, any other website or other online service without our prior written consent.

Links to Third-Party Sites

PuppyShop is not responsible for the content of third party websites. in are not responsible or liable or have any obligations for what they say.

Disclaimers & Liability

Services are provided “as is.” PuppyShop. hereby disclaims to the maximum extent permitted by law. Liability for indirect or consequential loss is to be estopped.

Indemnification

You agree to indemnify PuppyShop. in and its families from any liability resulting from your use of the service or your violation of these Terms.

Changes to Terms

We may change these Terms at any time. An ongoing use after the said modifications have taken place would mean that you have accepted those changes.

Governing Law & Dispute Resolution

The Terms and Conditions are governed by Indian law. Disputes can also be referred to mediation, arbitration or civil courts in Lucknow.